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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Inactive] Domain

    By fcfbin,
    • 2 replies
    • 197 views

  2. [Solved] Reset account

    By raqbul,
    • 2 replies
    • 208 views

  3. [Solved] Change main domain

    By zaisty,
    • 1 reply
    • 167 views

  4. [Solved] Add domain

    By caddyunlovingsly,   
    • 3 replies
    • 224 views

  5. [Solved] Domain not pointing to HelioHost after nameserver update

    By afonsofreitas,
    • 4 replies
    • 277 views

  6. [Solved] add domain and subdomain

    By wltr,
    • 1 reply
    • 176 views

  7. [Solved] add a domain

    By ultrapizzzagd,
    • 1 reply
    • 180 views

  8. [Solved] Request For Domain Addition

    By amaljunior002,
    • 1 reply
    • 248 views

  9. [Solved] Subdomain creation

    By kaoslab,
    • 1 reply
    • 196 views

  10. [Inactive] Create a domain

    By jatosa09,
    • 2 replies
    • 188 views

  11. [Solved] Account Unsuspension

    By rushi1819,   
    • 1 reply
    • 183 views

  12. [Solved] Reset server

    By c2s,
    • 1 reply
    • 205 views

  13. [Inactive] Deletion of sub domain

    By vivekrajan007,
    • 2 replies
    • 202 views

  14. [Solved] Need to add new domain panchkosha.coreconnectyoga.com

    By imhemu,
    • 1 reply
    • 189 views

  15. [Solved] Sub-Domain

    By ragy360,
    • 2 replies
    • 218 views
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