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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9953 topics in this forum

  1. Unable To Login : Trickplu

    By trickplus,   
    • 3 replies
    • 1.4k views

  2. Error (XID x68mdc)

    By ardent,   
    • 3 replies
    • 1.7k views

  3. [Solved] Um...

    By Guest pooks,
    • 3 replies
    • 677 views

  4. [Solved] Need to update my email address

    By sathishg,
    • 3 replies
    • 884 views

  5. [Solved] CHANGE MAIN DOMAIN

    By cisc,   
    • 3 replies
    • 845 views

  6. [Solved] new domain

    By juanmartinhoyosc,
    • 3 replies
    • 628 views

  7. Requet max_packet_allowed

    By oradoe,
    • 3 replies
    • 2.3k views

  8. What is the Server of Mysql

    By Dlget,
    • 3 replies
    • 1.5k views
    • Guest
    • Guest

  9. [SOLVED] 46 hours after registration and -> HelioHost Account Queued

    By Erik Kubica,
    • 3 replies
    • 1.2k views
    • jje
    • jje

  10. Problem with uploading files to cPanel

    By Nathan Johnson,
    • 3 replies
    • 1.5k views

  11. [Solved] Stevie Cpanel Webmail Certificate Expired

    By hrethel,   
    • 3 replies
    • 1.5k views

  12. [Solved] Stevie Cpanel

    By paladox2014,
    • 3 replies
    • 651 views

  13. [Solved] Error While Running Script Online

    By lazy123,
    • 3 replies
    • 1.3k views

  14. taken offline due to inactivity

    By jontron,
    • 3 replies
    • 924 views

  15. [Solved] Vrijschot

    By tjpronk,
    • 3 replies
    • 425 views
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