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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,544 topics in this forum

  1. [Solved] AutoSSL not renewing for site

    By wspiano,   
    • 3 replies
    • 5.6k views

  2. my acuont error

    By ramadani,
    • 1 reply
    • 297 views

  3. Delete user

    By Guest xpto4web,
    • 1 reply
    • 303 views

  4. $_REQUEST doesn't get anything...

    By koalas,   
    • 5 replies
    • 1.4k views

  5. [Solved] request move and username change

    By fjutwkz,   
    • 6 replies
    • 810 views

  6. Help for mysql connection

    By mahesh55,
    • 3 replies
    • 620 views

  7. [Solved] Deploy Request

    By mahesh55,
    • 1 reply
    • 539 views

  8. Cannot Create Add On Domain

    By hoebbiet,   
    • 1 reply
    • 471 views

  9. [Solved] Remote postgresql

    By straypyr,
    • 3 replies
    • 384 views

  10. [Solved] Remote Postgres Access

    By gemarica,
    • 3 replies
    • 589 views

  11. Deploy Request

    By mahesh55,
    • 1 reply
    • 366 views

  12. Unable to update SSL certificate - Syntax error in install script

    By gawmonster,
    • 1 reply
    • 463 views

  13. [Solved] Another Domain Issue

    By gaming,
    • 1 reply
    • 458 views

  14. Unable to add SSL Cert. for addon domains

    By suror,
    • 13 replies
    • 1.2k views

  15. [Solved] Deploy servlet

    By crn,
    • 1 reply
    • 405 views
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