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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9942 topics in this forum

  1. [SOLVED] Main Domain Leads To 403 Error

    By xtreme,
    • 3 replies
    • 1.9k views

  2. [Solved] Main domain name change

    By viloria,
    • 2 replies
    • 787 views

  3. [Solved] Main Domain Name Change Request

    By zxh057,
    • 1 reply
    • 600 views

  4. [Solved] Main domain name change request !

    By nikchem,
    • 4 replies
    • 834 views

  5. [Solved] Main domain not changing

    By wm654,
    • 9 replies
    • 1.4k views

  6. [Solved] Maintenance over?

    By Bailey,
    • 2 replies
    • 776 views

  7. [Solved] Manually Delete File Please

    By ExtremeGaming,
    • 6 replies
    • 1.6k views

  8. [Solved] Manwulf War Deploy

    By manwulf,
    • 1 reply
    • 630 views

  9. [Solved] Map Domain Name to Account

    By sundarksmc,
    • 1 reply
    • 256 views

  10. [Solved] mariopilot.heliohost.org account recreation failed

    By mariopilot808,
    • 4 replies
    • 1.2k views

  11. [Solved] max input var

    By garrigue,
    • 4 replies
    • 893 views

  12. [Solved] max upload size

    By garrigue,
    • 4 replies
    • 948 views

  13. [Solved] Max_input_vars

    By hcalderon,
    • 3 replies
    • 638 views

  14. [Solved] max_user_connections active connection error

    By smashpas,
    • 3 replies
    • 919 views

  15. [Solved] Maximum Connections Mysql

    By toxicious,
    • 4 replies
    • 1.1k views
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