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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9950 topics in this forum

  1. cgi-bin error 500

    By bimaku,
    • 1 reply
    • 699 views

  2. File execute bug

    By ruller,
    • 2 replies
    • 807 views

  3. [Solved] account to be unarchived

    By kumar2003,
    • 2 replies
    • 1k views

  4. You must enable the intl extension to use the script. Please ask your hosting company to enable it. solve this probleme

    By pranit12,   
    • 1 reply
    • 1.2k views

  5. Autossl Not working on my domain

    By seintitus,
    • 2 replies
    • 794 views

  6. upload my website via FileZilla / Troubleshoot

    By niking,   
    • 3 replies
    • 1.2k views

  7. [Inactive] Unarchive my inactive account

    By edusete7,
    • 1 reply
    • 621 views

  8. [Inactive] Is preserving timestamps through FTP transfer possible?

    By esn024,
    • 1 reply
    • 893 views

  9. [Inactive] Move Account.

    By EinSchweizerYT,   
    • 3 replies
    • 1.4k views

  10. [Solved] PHP ioncube

    By Zerotrash,
    • 2 replies
    • 862 views

  11. [Solved] Please unarchieve manojlamichhane.com.np

    By lnmanoj,
    • 1 reply
    • 576 views

  12. [Solved] Archived: qutz

    By qutzhaha,
    • 2 replies
    • 708 views

  13. [Solved] Help changing domain

    By lunars,
    • 4 replies
    • 865 views

  14. [Inactive] Emails Not working on my domain

    By seintitus,
    • 1 reply
    • 721 views

  15. [Solved] Domain on Heliohost

    By wmenezes,
    • 3 replies
    • 1.2k views
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