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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,492 topics in this forum

  1. Dns Error On Stevie

    By paladox2014,
    • 5 replies
    • 838 views

  2. [SOLVED] Heliohost-Subdomain not registered on both DNS servers

    By meldibo,
    • 2 replies
    • 837 views

  3. Account suspended

    By zizuno,
    • 3 replies
    • 837 views

  4. [Solved] Nextcloud slow and 500 Internal server error

    By ocbwnl,
    • 8 replies
    • 836 views

  5. broken images

    By drink86,
    • 2 replies
    • 836 views

  6. Website not available

    By erinhir,
    • 2 replies
    • 836 views

  7. Can't remove addon domains (not even visible to delete) !

    By suror,   
    • 4 replies
    • 836 views

  8. Recover deleted MySQL databases

    By xwintk,
    • 7 replies
    • 836 views

  9. Close Account

    By daman371,
    • 4 replies
    • 836 views

  10. Unable To Change Main Domain

    By ejweb,
    • 7 replies
    • 835 views

  11. Java application not workin

    By shuffly2,   
    • 1 reply
    • 835 views

  12. update

    By Guest,
    • 0 replies
    • 835 views

  13. Stevie Still Down?

    By Kli,
    • 2 replies
    • 835 views

  14. Remote Mysql Access Denied C# App

    By shyamal,   
    • 0 replies
    • 834 views

  15. [Solved] Application Instatiation Error: No Database Selected --- Configuration.php Ok!?

    By fuzmic,
    • 7 replies
    • 834 views
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