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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35k
    posts

8,306 topics in this forum

  1. unable to set another main page, unable to show other web pages

    By aggiornamentijw,
    • 4 replies
    • 198 views

  2. Running Python Script

    By python75,
    • 5 replies
    • 272 views

  3. Running Python Script

    By python7575,
    • 0 replies
    • 71 views

  4. I want to change my password.

    By guessthecase501,
    • 3 replies
    • 210 views

  5. [Solved] Cant login to HelioHost

    By zennmachine,
    • 6 replies
    • 238 views

  6. [Solved] Request to add an additional domain

    By tetepay,
    • 1 reply
    • 146 views

  7. [Solved] Forgot my password

    By dyfhjub2022,
    • 1 reply
    • 139 views

  8. [Solved] I forgot my account password

    By muneeromran2001,
    • 1 reply
    • 144 views

  9. Setting up a new account on Heliohost

    By TobyParks,
    • 3 replies
    • 178 views

  10. [Solved] Internal Server Error

    By ibra,
    • 7 replies
    • 240 views

  11. Problem(warning) showing On Website

    By pafabaplay,   
    • 1 reply
    • 145 views

  12. [Solved] Failed Helihost & Plesk Login

    By ebsug,
    • 2 replies
    • 168 views

  13. [Solved] Change Request Of Main Domain

    By pafabaplay,   
    • 1 reply
    • 128 views

  14. Downloaded backup & my account was reset but..

    By davincee,
    • 3 replies
    • 179 views

  15. [Solved] Add domains to account

    By gacwpoff,
    • 1 reply
    • 162 views
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