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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,492 topics in this forum

  1. need help -new user

    By marisil,
    • 1 reply
    • 850 views

  2. [SOLVED] Whats actually allowed on heliohost

    By 965mods,
    • 3 replies
    • 850 views

  3. [Solved] Login Issues resolved with Password Reset

    By rikadu,   
    • 1 reply
    • 850 views

  4. Error creating account, I can't create an account after 2 tries.

    By adamata,
    • 2 replies
    • 850 views

  5. account queued up since last two days

    By temp power,
    • 3 replies
    • 850 views

  6. free hosting

    By dmnguyen,
    • 1 reply
    • 849 views

  7. Error In Postgres Configuration Johnny Server

    By ddanniel,   
    • 4 replies
    • 849 views

  8. Downtime

    By electromoth,
    • 1 reply
    • 849 views

  9. [Solved] Postgresql remote access

    By roebie,   
    • 1 reply
    • 849 views

  10. [Solved] Till when?

    By roguitar,   
    • 2 replies
    • 849 views

  11. Site question

    By Quantum Media LLC,
    • 1 reply
    • 848 views

  12. FTP login problems

    By mrscottm,
    • 2 replies
    • 848 views

  13. [Solved] New Account Should Be Queued But It's Not

    By lani1234,   
    • 3 replies
    • 848 views

  14. [Solved] WHM Login

    By ugsec,
    • 2 replies
    • 848 views

  15. [Solved] Unable To Accsess Tommy Servers/cpanel

    By ziad87,
    • 14 replies
    • 848 views
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