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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] I want to add a domain to my account

    By rck1753,
    • 1 reply
    • 328 views

  2. [Solved] I want to add a new domain

    By themyth,
    • 1 reply
    • 478 views

  3. [Solved] I want to add a new domain

    By cschild,   
    • 1 reply
    • 448 views

  4. [Solved] I want to add a sub -domain to be bondo.devs-zone.com

    By hayahsocial2024,   
    • 1 reply
    • 451 views

  5. [Solved] I want to add another domain

    By anielfreire,   
    • 2 replies
    • 541 views

  6. [Solved] I want to add another domain

    By jnreyy,
    • 3 replies
    • 625 views

  7. [Solved] i want to add domain

    By kalim323,   
    • 3 replies
    • 727 views

  8. [Solved] I want to add my dommain to my host

    By imranlaoui,
    • 1 reply
    • 449 views

  9. [Solved] I want to add my own domain as addon

    By moonstalker,
    • 1 reply
    • 497 views

  10. [Solved] I want to add new domain names

    By futureeternal,
    • 1 reply
    • 815 views

  11. [Solved] I want to add values

    By hayahsocial2024,
    • 12 replies
    • 1.3k views

  12. [Solved] I want to be able to bind my own domain name

    By seekwe,
    • 2 replies
    • 585 views

  13. [Solved] I want to buy more space

    By osmaralvarez6911,
    • 2 replies
    • 215 views

  14. [Solved] I want to cancel my plan

    By ictroadmore,
    • 4 replies
    • 380 views

  15. [Solved] i want to change domain from submovie20.helioho.st to submovie20.eu.org

    By agussmv18,
    • 1 reply
    • 655 views
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