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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,544 topics in this forum

  1. [Inactive] IXR -32300: transport error: http_request_failed cURL error 6: Could not resolve host

    By tarkesh7,
    • 4 replies
    • 703 views

  2. Account not yet active

    By Sudeep,
    • 4 replies
    • 1.4k views

  3. [Solved] How To Increase Mysql Max User Connections

    By kirasama,   
    • 4 replies
    • 2.5k views

  4. Luanreis Expired Certificate

    By luanfrj,
    • 4 replies
    • 606 views

  5. [Solved] Domain change script didn't work for me

    By sisterso,   
    • 4 replies
    • 751 views

  6. [Solved] Tommy invitation missing

    By cj7.limited,
    • 4 replies
    • 445 views

  7. Cannot read properties of undefined (reading 'state')

    By noirballista,
    • 4 replies
    • 117 views

  8. Suggestion: Update Cpanel To 11.52

    By paladox2014,
    • 4 replies
    • 502 views

  9. [Solved] Setup A (Sub)Domain Name

    By rk4,
    • 4 replies
    • 898 views

  10. [Solved] Open port 15071 for outgoing Redis connection

    By alaister,
    • 4 replies
    • 538 views

  11. [Solved] Website Problems

    By fly,
    • 4 replies
    • 574 views

  12. [Solved] Backups not found on both panther1 and panthers username

    By Guest snowm,
    • 4 replies
    • 577 views

  13. Delete Rickey Account: callebad

    By callebad,
    • 4 replies
    • 580 views

  14. Cannot log in to Cpanel and DNS setting for domain name

    By seank123,
    • 4 replies
    • 1.1k views

  15. Unable To Add External Host

    By StefaanC,   
    • 4 replies
    • 654 views
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