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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35k
    posts

8,303 topics in this forum

  1. [Solved] Website showing Default web server Page

    By codename25,
    • 3 replies
    • 185 views

  2. [Solved] Need Re Invite Code For Plesk

    By ilhamgis,
    • 1 reply
    • 167 views

  3. [Solved] Account Reset request

    By elkhaddir,
    • 1 reply
    • 141 views

  4. [Solved] I would like to add domain

    By miqbala,
    • 1 reply
    • 126 views

  5. a few questions...

    By christian3137,
    • 2 replies
    • 144 views

  6. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 1 reply
    • 148 views

  7. [Solved] Forgot password

    By laiyuantemp,
    • 1 reply
    • 165 views

  8. [Solved] Change domain name

    By wizardin,
    • 2 replies
    • 134 views

  9. [Solved] Add domain name application

    By freepayzz,
    • 1 reply
    • 146 views

  10. [Solved] Question regarding my main daskunk.heliohost.org domain

    By daskunk,
    • 13 replies
    • 396 views

  11. [Solved] I forgot my account password

    By muneeromran2001,
    • 3 replies
    • 154 views

  12. [Solved] Reset password

    By Tyra Misoux,
    • 8 replies
    • 256 views

  13. Reset password for Heliohost

    By drashko,
    • 1 reply
    • 136 views

  14. unable to set another main page, unable to show other web pages

    By aggiornamentijw,
    • 4 replies
    • 198 views

  15. Running Python Script

    By python75,
    • 5 replies
    • 272 views
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