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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9942 topics in this forum

  1. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 654 views

  2. [Solved] PostgreSQL Remote Connection Request

    By nikpapws,
    • 2 replies
    • 692 views

  3. [Solved] Domain account reset request...

    By matteo85,
    • 2 replies
    • 572 views

  4. [Solved] Delete account

    By Guest hunterp11,
    • 1 reply
    • 594 views

  5. [Solved] Weird password issue

    By jontron,
    • 4 replies
    • 989 views

  6. SSH access problem

    By shyam1000,   
    • 2 replies
    • 837 views

  7. [Solved] already donated

    By raposo09,
    • 1 reply
    • 566 views

  8. Inquiry on my account being moved to Plesk

    By seintitus,
    • 0 replies
    • 585 views

  9. [Solved] Add domain

    By akp,
    • 1 reply
    • 623 views

  10. [Solved] postgreSQL remote connection

    By herrerapoch,
    • 2 replies
    • 999 views

  11. [Solved] Domain Change

    By jontron,
    • 2 replies
    • 729 views

  12. Previous donations still valid?

    By victord,
    • 3 replies
    • 835 views

  13. Plesk password not working - reset request

    By sz13,
    • 3 replies
    • 803 views

  14. [Solved] Domain Change

    By max2,
    • 1 reply
    • 657 views

  15. Nodejs error in tommy server

    By ytmusic,
    • 1 reply
    • 670 views
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