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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9951 topics in this forum

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    By exciter,
    • 2 replies
    • 917 views

  2. Change my primary domain

    By mansffe1,
    • 3 replies
    • 686 views

  3. [Solved] can't get wordpress working

    By garrigue,
    • 3 replies
    • 863 views

  4. [Solved] How to get into plesk?

    By neptunus,
    • 1 reply
    • 681 views

  5. [Solved] Modify my domain name

    By mrgev,
    • 6 replies
    • 1.1k views

  6. [Solved] Change main domain

    By mth5,
    • 1 reply
    • 663 views

  7. email not working

    By asjadirshad33,
    • 1 reply
    • 694 views

  8. DNS Record Modification/s

    By mrgev,
    • 1 reply
    • 620 views

  9. [Solved] Can't access my website 1 2

    By andreweb,
    • 20 replies
    • 3.1k views

  10. Can you RDP to a Lily account?

    By ChippyTech,   
    • 1 reply
    • 759 views

  11. [Solved] Change main domain

    By andreweb,
    • 1 reply
    • 672 views

  12. [Solved] Change PHP settings

    By mth5,
    • 0 replies
    • 529 views

  13. [Solved] Add a new domain

    By mth5,
    • 1 reply
    • 611 views

  14. [Solved] Change my main domain

    By mrgev,
    • 1 reply
    • 531 views

  15. [Solved] I need python hosting

    By melvinberly,
    • 3 replies
    • 712 views
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