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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9950 topics in this forum

  1. Switching to a different server : Ricky 1 2

    By elkhaddir,
    • 17 replies
    • 2.5k views

  2. [Solved] Cancel VPS Sub

    By EasonLu07,
    • 1 reply
    • 634 views

  3. Tommy invitation

    By ignaciomtds,
    • 5 replies
    • 816 views

  4. [Solved] Change of domain

    By Saju,
    • 1 reply
    • 516 views

  5. [Solved] STARTING OVER

    By abio,
    • 4 replies
    • 626 views

  6. SSH access to server?

    By landho,
    • 1 reply
    • 698 views

  7. [Solved] Error Connecting to Postgress Server

    By benmmonster,
    • 3 replies
    • 988 views

  8. How to connect my domain to website

    By Vedaang,
    • 1 reply
    • 479 views

  9. [Solved] Account Deletion

    By iamthiago,
    • 1 reply
    • 482 views

  10. [Solved] Error when trying to create a PostgreSQL DB

    By landho,
    • 3 replies
    • 3.7k views

  11. [Solved] could you please transfer my account

    By celestatone,
    • 12 replies
    • 1.4k views

  12. [Solved] I want to reset my account.

    By pseudokawaii,
    • 1 reply
    • 587 views

  13. transition to plesk

    By _andrewsl,
    • 1 reply
    • 464 views

  14. [Solved] Can't access my account

    By gsiler,
    • 2 replies
    • 571 views

  15. [Solved] after donation storage dont increase

    By mateusfmello,
    • 2 replies
    • 778 views
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