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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9942 topics in this forum

  1. [Solved] Main Domain

    By wfree,
    • 1 reply
    • 489 views

  2. [Solved] Add New Domain To Account

    By pkwebd,
    • 1 reply
    • 550 views

  3. [Solved] Did not receive email

    By Mark000,
    • 7 replies
    • 993 views

  4. [Solved] Renewing Account

    By romany,
    • 2 replies
    • 635 views

  5. [Solved] Database issues

    By Akran,
    • 8 replies
    • 1.9k views

  6. [Solved] please add this domain in my account.

    By intraserverin,
    • 1 reply
    • 833 views

  7. [Solved] Lets encrypt

    By Akran,
    • 2 replies
    • 743 views

  8. [Solved] Add domain

    By Akran,   
    • 2 replies
    • 710 views

  9. Help with Thirty Bees/Prestashop installation

    By mothzee,
    • 2 replies
    • 589 views

  10. [Solved] Please remove akran89

    By Akran,
    • 2 replies
    • 636 views

  11. [Solved] Can't access plesk panel

    By ricardosdl,   
    • 3 replies
    • 1k views

  12. [Solved] Php setting on subdomain

    By intraserverin,
    • 1 reply
    • 616 views

  13. [Solved] account deletion

    By fourstarskills,
    • 1 reply
    • 490 views

  14. [Solved] still having issues getting into plesk

    By sunamong,
    • 1 reply
    • 609 views

  15. [Solved] Add domain to my account

    By theblock,   
    • 0 replies
    • 494 views
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