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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] Domain Addition Request

    By dddddecorating,
    • 1 reply
    • 335 views

  2. [Solved] Domain Addition Request

    By ryofist,
    • 1 reply
    • 179 views

  3. [Solved] Domain addition.

    By hiswill,
    • 1 reply
    • 271 views

  4. [Solved] Domain Addition.

    By vivekrajan007,
    • 1 reply
    • 190 views

  5. [Solved] Domain adress change

    By vilvoc,
    • 1 reply
    • 787 views

  6. [Solved] Domain alias DNS issue

    By kcyan,
    • 2 replies
    • 932 views

  7. [Solved] Domain already exists in Apache configuration

    By omni_,
    • 3 replies
    • 1.4k views

  8. [Solved] Domain and site deletion resquest

    By devashraf,
    • 4 replies
    • 674 views

  9. [Solved] Domain Binding

    By seabirdr,   
    • 2 replies
    • 341 views

  10. [Solved] domain can not be reached

    By bliepbliep,
    • 2 replies
    • 164 views

  11. [Solved] Domain Change

    By max2,
    • 1 reply
    • 684 views

  12. [Solved] Domain change

    By mgx,
    • 3 replies
    • 798 views

  13. [Solved] Domain Change

    By jontron,
    • 2 replies
    • 765 views

  14. [Solved] Domain Change

    By mgpowersports,
    • 3 replies
    • 692 views

  15. [Solved] Domain change

    By rockygl,
    • 1 reply
    • 557 views
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