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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. [Solved] Unarchiving Unactive Account.

    By midonao,
    • 4 replies
    • 486 views

  2. [Solved] Request to move to Tommy

    By aereyes5,
    • 2 replies
    • 340 views

  3. Connection Problem

    By lightnin,
    • 2 replies
    • 2.1k views

  4. [Solved] Unable to create MySQL Database

    By qsgt,
    • 3 replies
    • 936 views

  5. [Solved] Unarchiving

    By lightnin,   
    • 4 replies
    • 669 views

  6. [Solved] My website force suspended

    By byeyoubp,
    • 1 reply
    • 370 views

  7. [Solved] Is DKIM enabled when sending email?

    By MauroF,   
    • 5 replies
    • 1.4k views

  8. [Solved] Admin, Please unarchieve my account

    By anung,
    • 3 replies
    • 515 views

  9. [Solved] Increase Email Limit

    By qsgt,
    • 1 reply
    • 495 views

  10. [Solved] Increase Space

    By qsgt,
    • 3 replies
    • 557 views

  11. Java Websocket Connection Failure

    By hhdavidh,   
    • 14 replies
    • 2.4k views

  12. [Solved] Request to move to Tommy

    By juanfer,
    • 2 replies
    • 413 views

  13. [Solved] Server move request

    By amalgd,
    • 5 replies
    • 648 views

  14. [Solved] Request: account reactivation

    By igoreck,
    • 2 replies
    • 362 views

  15. [Solved] Node.js Modules

    By filmegoo,
    • 1 reply
    • 414 views
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