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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. [Solved] IP address changed

    By odilonse,
    • 4 replies
    • 610 views

  2. [Solved] HelioNet - Stuck in mobile version

    By paladino,
    • 8 replies
    • 670 views

  3. [Solved] ioncube error

    By akansh,
    • 2 replies
    • 485 views

  4. [Solved] issue after changing main account domain

    By bucanero,
    • 5 replies
    • 519 views

  5. regarding java war request to upload

    By aakash44,   
    • 2 replies
    • 663 views

  6. [Solved] Deceptive website when google browse

    By fuzmic,
    • 6 replies
    • 550 views

  7. [Solved] Email not accessible

    By lsu,
    • 1 reply
    • 349 views

  8. [Solved] Tommy Server Down

    By ivatsa,
    • 4 replies
    • 532 views

  9. New account getting pointed to spam 'http://suspendeddomain.org/b/'

    By ienergia,
    • 1 reply
    • 418 views

  10. Connecting to certain remote ports

    By SloopJonb,
    • 4 replies
    • 381 views

  11. [Solved] my website doesnt work

    By teachme,   
    • 3 replies
    • 810 views

  12. [Solved] My disk usage is almost 50% and I don't know why

    By MauroF,   
    • 10 replies
    • 2.5k views

  13. [Solved] Error when creating Addon Domain

    By sagnik,
    • 5 replies
    • 635 views

  14. Domain woes (Johnny)

    By Guest pooks,
    • 1 reply
    • 581 views

  15. [Solved] VPS OS

    By rebal15,
    • 2 replies
    • 563 views
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