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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. a few questions...

    By christian3137,
    • 2 replies
    • 612 views

  2. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 1 reply
    • 568 views

  3. [Solved] Forgot password

    By laiyuantemp,
    • 1 reply
    • 536 views

  4. [Solved] Change domain name

    By wizardin,
    • 2 replies
    • 529 views

  5. [Solved] Add domain name application

    By freepayzz,
    • 1 reply
    • 576 views

  6. [Solved] Question regarding my main daskunk.heliohost.org domain

    By daskunk,
    • 13 replies
    • 2k views

  7. [Solved] I forgot my account password

    By muneeromran2001,
    • 3 replies
    • 596 views

  8. [Solved] Reset password

    By Tyra Misoux,
    • 8 replies
    • 1.2k views

  9. Reset password for Heliohost

    By drashko,
    • 1 reply
    • 503 views

  10. unable to set another main page, unable to show other web pages

    By aggiornamentijw,
    • 4 replies
    • 849 views

  11. Running Python Script

    By python75,
    • 5 replies
    • 1k views

  12. Running Python Script

    By python7575,
    • 0 replies
    • 377 views

  13. I want to change my password.

    By guessthecase501,
    • 3 replies
    • 816 views

  14. [Solved] Cant login to HelioHost

    By zennmachine,
    • 6 replies
    • 889 views

  15. [Solved] Request to add an additional domain

    By tetepay,
    • 1 reply
    • 548 views
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