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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9950 topics in this forum

  1. [Solved] Forgot my password

    By compactorb,
    • 1 reply
    • 524 views

  2. [Solved] control panel login no workie

    By clueless,
    • 4 replies
    • 803 views

  3. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 672 views

  4. [Solved] Sorry IP is Blocked Again

    By Ookma-Kyi,
    • 2 replies
    • 602 views

  5. [Solved] Plesk Default Page

    By Ookma-Kyi,
    • 2 replies
    • 697 views

  6. Increase Storage

    By vicente,
    • 3 replies
    • 656 views

  7. Add new subdomain

    By leojiang,
    • 1 reply
    • 499 views

  8. [Solved] Asking domain

    By Aymo,
    • 1 reply
    • 659 views

  9. [Solved] Add domain

    By minihoot,
    • 1 reply
    • 646 views

  10. [Solved] add one.wpot.top domain to weyony

    By weyony,
    • 1 reply
    • 589 views

  11. Delete a HelioHost account I had, but neglected.

    By scientistgray,
    • 1 reply
    • 619 views

  12. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 721 views

  13. Request to Change Main Domain - Username: zeb

    By zeb,
    • 1 reply
    • 507 views

  14. add mystie.is-a.dev to realvanyek

    By realvanyek,
    • 1 reply
    • 665 views

  15. domain name address wrong

    By mauriciohincapiediaz,
    • 1 reply
    • 503 views
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