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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] Changing my domain

    By benard,
    • 1 reply
    • 613 views

  2. [Solved] New domain

    By mcstar1982,
    • 1 reply
    • 547 views

  3. Delete Account

    By thom23mat05,   
    • 1 reply
    • 509 views

  4. [Solved] Add a domain

    By gsiler,
    • 3 replies
    • 701 views

  5. [Solved] A little bit more space

    By christian3137,
    • 10 replies
    • 1.2k views

  6. [Solved] Change your domain

    By andrealvess11,
    • 3 replies
    • 732 views

  7. [Solved] Wipe my account

    By foxyedu,
    • 1 reply
    • 555 views

  8. [Solved] What do i need to do?

    By gaetan,
    • 1 reply
    • 696 views

  9. [Solved] JSP/JAVA

    By rodrigom,
    • 2 replies
    • 553 views

  10. [Solved] Wipe my account

    By cyber,
    • 1 reply
    • 657 views

  11. [Solved] REQUEST FOR CHANGE OF DOMAIN NAME

    By nexus2024,
    • 2 replies
    • 829 views

  12. [Solved] Good afternoon

    By fflot,
    • 1 reply
    • 506 views

  13. [Solved] Change account password

    By mansffe1,   
    • 1 reply
    • 521 views

  14. [Solved] Change my main domain please

    By BytePodcast,
    • 5 replies
    • 779 views

  15. [Solved] Adding another subdomain to the account.

    By debjit,
    • 1 reply
    • 644 views
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