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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. [Solved] Create a cron job

    By micasa52,   
    • 3 replies
    • 653 views

  2. [Inactive] The MySQL server is currently offline.' error on cpanel

    By ahmed349,   
    • 2 replies
    • 967 views

  3. [Solved] Userdata Why my Website still in Userdata after suspension of my account

    By costcowh,
    • 6 replies
    • 646 views

  4. [Solved] Django 500 error

    By logdog,   
    • 8 replies
    • 899 views

  5. [Solved] Account Password

    By alecdavi,
    • 0 replies
    • 254 views

  6. [Inactive] Get some more Disk Usage Space

    By skt,   
    • 6 replies
    • 699 views

  7. [Inactive] Free SSL certificate

    By iffatsh,   
    • 2 replies
    • 837 views

  8. [Solved] AutoSSL not running

    By Guest h4ckd0wn,
    • 4 replies
    • 461 views

  9. [Solved] Multiple email servers

    By biggd,
    • 8 replies
    • 695 views

  10. [Solved] Server Transfer Request

    By ecitygr,
    • 2 replies
    • 403 views

  11. [Solved] Change Primary domain

    By xtcraft,
    • 11 replies
    • 816 views

  12. [Solved] Remote PostgreSQL and Postgis Extension

    By yorris,   
    • 2 replies
    • 355 views

  13. [Solved] Nodejs with https support

    By sunnylo,
    • 4 replies
    • 603 views

  14. [Solved] Can't connect to mysql remotely

    By cvazer,   
    • 4 replies
    • 1.3k views

  15. [Solved] account removed

    By devesh,
    • 2 replies
    • 419 views
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