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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9950 topics in this forum

  1. 503 error

    By tschmidt,
    • 7 replies
    • 1.2k views

  2. [Solved] Increase Storage Space

    By Ookma-Kyi,
    • 1 reply
    • 537 views

  3. [Solved] Access emails

    By paulbieniek,
    • 2 replies
    • 669 views

  4. [Solved] SSL

    By ancient,
    • 2 replies
    • 717 views

  5. [Solved] Additional Domain needed

    By ancient,
    • 1 reply
    • 575 views

  6. [Solved] Locked Out

    By Ookma-Kyi,
    • 0 replies
    • 463 views

  7. No sign up email

    By denegcon,
    • 1 reply
    • 465 views

  8. [Solved] Relocating: Remove Account on Lily

    By Ookma-Kyi,
    • 1 reply
    • 581 views

  9. [Solved] SMTPAuthenticationError using Django

    By tdevries,
    • 5 replies
    • 3.6k views

  10. Increase php limits for typo3

    By huberret,
    • 5 replies
    • 1.3k views

  11. [Solved] Delete Hosting Account

    By RH9,
    • 1 reply
    • 796 views

  12. [Solved] Setting my domain name

    By paulbieniek,
    • 1 reply
    • 623 views

  13. [Solved] please add my domain

    By m1crocat,
    • 1 reply
    • 802 views

  14. [Solved] Adding a domain

    By ayur,
    • 2 replies
    • 726 views

  15. Increase Storage

    By Zillionp,
    • 4 replies
    • 1.3k views
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