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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] Delete Account / Main Domain

    By erichoog,
    • 2 replies
    • 1.1k views

  2. [Solved] Delete Account and Content

    By dariogomes,
    • 1 reply
    • 576 views

  3. [Solved] Delete account and purged.

    By rajendrarajsri,
    • 1 reply
    • 578 views

  4. [Solved] Delete account in order to create it with different server.

    By danyfarr,
    • 2 replies
    • 742 views

  5. [Solved] Delete Account Or Stop Account Creation

    By gauris,   
    • 1 reply
    • 1k views

  6. [Solved] Delete Account Request

    By conor1,   
    • 2 replies
    • 1.6k views

  7. [Solved] Delete Account Vcosic

    By vcosic,
    • 1 reply
    • 510 views

  8. [Solved] delete added domain request

    By itray25,
    • 2 replies
    • 719 views

  9. [Solved] Delete all accounts related to me

    By Guest futureslay,
    • 2 replies
    • 611 views

  10. [Solved] Delete and add Domain please

    By pokemonwawi,
    • 1 reply
    • 530 views

  11. [Solved] Delete and add one domain please

    By pokemonwawi,
    • 3 replies
    • 365 views

  12. [Solved] Delete and add one domain please

    By pokemonwawi,
    • 1 reply
    • 265 views

  13. [Solved] Delete Current Domain and Add New Domain

    By miqbala,
    • 4 replies
    • 667 views

  14. [Solved] Delete Dns Records: Kaiphotodfw.com

    By alangley,
    • 1 reply
    • 703 views

  15. [Solved] Delete domain

    By fhqwhgads,   
    • 1 reply
    • 427 views
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