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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10094 topics in this forum

  1. [Solved] Change my main domain please

    By BytePodcast,
    • 5 replies
    • 778 views

  2. [Solved] Change My Main Domain To: Edge-Gamers.heliohost.net

    By Luigi123,
    • 3 replies
    • 1k views

  3. [Solved] change my username and edit the domain

    By nanachan,
    • 4 replies
    • 341 views

  4. [Solved] Change my username in both Hosting Account and Forum Account

    By earthyshapes,
    • 2 replies
    • 303 views

  5. [Solved] change name

    By cop4610,
    • 3 replies
    • 807 views

  6. [Solved] Change of addon Domain name

    By marvelousaare,   
    • 1 reply
    • 487 views

  7. [Solved] Change of Domain

    By marvelousaare,
    • 3 replies
    • 623 views

  8. [Solved] Change of domain

    By Saju,
    • 1 reply
    • 544 views

  9. [Solved] Change of domain

    By farmwater2c,
    • 2 replies
    • 249 views

  10. [Solved] Change of domain name

    By vivekrajan007,
    • 2 replies
    • 929 views

  11. [Solved] Change of email

    By dj123w1,
    • 1 reply
    • 573 views

  12. [Solved] change of main domain

    By bca,
    • 1 reply
    • 664 views

  13. [Solved] Change Of Main Domain

    By spikesp,
    • 2 replies
    • 823 views

  14. [Solved] change of main domain

    By todorecargas,
    • 1 reply
    • 597 views

  15. [Solved] Change Of Main Domain And Account Queued

    By toxicious,
    • 4 replies
    • 1.3k views
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