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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9940 topics in this forum

  1. [Solved] Cloudflare Ips Whitelist Request.

    By iMike,
    • 1 reply
    • 476 views

  2. [Solved] CloudFlare Origin Server certificates

    By ballagyr,
    • 3 replies
    • 776 views

  3. [Solved] Co.cc Domain Issues

    By mstratford,
    • 2 replies
    • 1.6k views

  4. [Solved] Co.cc Not Working

    By titan,
    • 0 replies
    • 531 views

  5. [Solved] Coming back to Heliohost, for now.

    By Guest snowm,
    • 1 reply
    • 479 views
    • Guest
    • Guest

  6. [Solved] Command Request

    By olie304,
    • 7 replies
    • 1.4k views

  7. [Solved] Comming back, I am unable to login to heliohost nor tommy plesk.

    By chrismoc,
    • 1 reply
    • 475 views

  8. [Solved] Comodo Ssl Certificate On Tommy

    By Guest dargdarg,
    • 5 replies
    • 896 views

  9. [Solved] Completely Reset Smwcsystembackup.heliohost.org

    By Jimbo1qaz,   
    • 1 reply
    • 1.6k views

  10. [Solved] Concerning mail

    By carlos77,
    • 6 replies
    • 266 views

  11. [Solved] Config table does not contain the version.

    By garrigue,
    • 8 replies
    • 9.1k views

  12. [Solved] Configure Browscap.ini

    By randomer679,
    • 4 replies
    • 1.5k views

  13. [Solved] Configure DNS keimktafil.helioho.st

    By keicas09,
    • 3 replies
    • 837 views

  14. [Solved] Configure Mx Entry With Two Email Hosts

    By doublexp,
    • 1 reply
    • 492 views

  15. [Solved] Configuring Mail On Thunderbird 38

    By instilledbee,   
    • 1 reply
    • 2.1k views
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