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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,538 topics in this forum

  1. can u plz install Imagick

    By bhatakee,
    • 1 reply
    • 370 views

  2. [Solved] Setup an HTTP Proxy redirect

    By tadeubas,
    • 2 replies
    • 395 views

  3. How much more time will Ricky take to come back online

    By gsakola,
    • 1 reply
    • 501 views

  4. [Solved] switch to pls :)

    By 7eter,   
    • 6 replies
    • 1.1k views

  5. How can I add a .heliohost.org domain to my site?

    By pipe01,
    • 5 replies
    • 594 views

  6. [Solved] backup request

    By rocks,
    • 1 reply
    • 367 views

  7. [Solved] Account

    By robertzo,
    • 2 replies
    • 423 views

  8. [Solved] Cannot access Cpanel

    By costcowh,
    • 1 reply
    • 372 views

  9. [Solved] Having trouble to change the main domain (For Ashali)

    By ashali,
    • 8 replies
    • 843 views

  10. [Solved] Server Move Request

    By vrandon,
    • 1 reply
    • 293 views

  11. [Solved] Unarchive account

    By rocks,
    • 3 replies
    • 457 views

  12. Forget Password

    By Itsariyo,
    • 1 reply
    • 687 views

  13. [Solved] Server move request

    By tilde,
    • 3 replies
    • 398 views

  14. I keep getting a 500 Internal Server Error when running a .py file.

    By luckster,
    • 3 replies
    • 444 views

  15. [Solved] I did not login in 1 month and got suspended

    By juris,
    • 2 replies
    • 534 views
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