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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,541 topics in this forum

  1. reset my account password

    By bilalkv,   
    • 3 replies
    • 625 views

  2. [Solved] switch to pls :)

    By 7eter,   
    • 6 replies
    • 1.1k views

  3. [Solved] HTTPS with Tomcat on Johnny

    By tadeubas,
    • 2 replies
    • 537 views

  4. [Solved] Enable API Shell

    By herughalib,
    • 1 reply
    • 391 views

  5. [Solved] Changing Database name

    By unicenta,   
    • 1 reply
    • 459 views

  6. [Solved] ACTIVATE MY ACCOUNT

    By forsalef,
    • 2 replies
    • 379 views

  7. [Solved] Setup an HTTP Proxy redirect

    By tadeubas,
    • 2 replies
    • 395 views

  8. can u plz install Imagick

    By bhatakee,
    • 1 reply
    • 370 views

  9. How much more time will Ricky take to come back online

    By gsakola,
    • 1 reply
    • 501 views

  10. How can I add a .heliohost.org domain to my site?

    By pipe01,
    • 5 replies
    • 595 views

  11. [Solved] Having trouble to change the main domain (For Ashali)

    By ashali,
    • 8 replies
    • 843 views

  12. [Solved] backup request

    By rocks,
    • 1 reply
    • 367 views

  13. [Solved] Account

    By robertzo,
    • 2 replies
    • 423 views

  14. [Solved] Cannot access Cpanel

    By costcowh,
    • 1 reply
    • 372 views

  15. [Solved] Server Move Request

    By vrandon,
    • 1 reply
    • 293 views
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