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or change the payment plan for a higher limit

first I'll wait a day to knock down the limit completely, then I've already updated the code to reduce the load and added debugs, so I'll check if it helped and if the load continues I'll just disable the site and move to another programming language to see if it helps. I apologize for causing so much troubles. The question is why my code continued to load the server with node.js disabled

This support request is being escalated to our root admins who can help with aliases.

yeah, i thinks that this threads is marked solved so i make a new one

Same as yesterday, your account was suspended for High Server Usage due to using 200.14 GB memory when the daily limit is 200 GB. One account causing heavy load on the server impacts performance for the hundreds of other accounts on the same server. Since this is the 2nd suspension in 2 days and I don't see any changes to the load being used since the last time your account was unsuspended, I'll escalate this thread to the root admins. In the meantime, please provide clear steps explaining what you will do to immediately reduce the load your account is causing, to help the root admins make a decision about an unsuspension. Many thanks.

when i checked last time everything was ok, and memory usage was low

im quite surprised and im looking for the reason why my site using so much memory while it node.js were disabled, when i checked how much memory used it was quite late to do something so can im please being unsuspended?

Since you've made a new thread for this request, updates will be posted in the other thread here: https://helionet.org/index/topic/64313-changing-domain/

Hey, can you make papale.my.id not became an alias domain and become its own separate things?

Users cannot add or edit domains inside Plesk. This is a feature that there are plans to try to implement eventually but there is no ETA for when it may be added. In the meantime, admins can add or remove domains for you. I've added that subdomain to your account for you. Please note that it may take up to 2 hours for the change to take effect. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache

Hello, I have a hosting account on the Morty server. Main domain: r-george.com Username: geggel I would like to request the addition of the following subdomain: Subdomain: handball.r-george.com I currently manage my DNS through Cloudflare and have already added the A record pointing to Morty's IP. Unfortunately, I can't find the option to add a subdomain in Plesk, so I'm requesting your help to create it manually. Thank you in advance for your assistance!

This support request is being escalated to our root admins who can set that up for you.

Oh yeah, can you make it so papale.my.id is the main domain and the plj.my.id is the alias one

VTS is looking to add SPF, DKIM, and DMARC records to theopengamer.com

This support request is being escalated to our root admins for their consideration.

You're not the only person experiencing these 503 error issues lately, it's an issue that's been reported by several users and is currently being investigated. Please see the recent News post here for more info: https://helionet.org/index/topic/64305-503-errors/ Further updates, as they are available, will be posted in the same news thread I've linked. Since the news post came out after you created this support request, I wanted to make sure you didn't miss it, and spend more time trying to change your code to resolve the issue, when the problem unfortunately seems wider-reaching than anything specific to your account or your code.

what about these ones openai google-generativeai google-ai-generativelanguage flask-limiter google-api-python-client google-auth google-auth-oauthlib google-auth-httplib2

Thank you so much!

The following modules are part of the standard library and do not need to be installed. copy datetime io json os re uuid I suggest you read up on the standard library here. If you're new to Python, I suggest you read Python Crash Course. If you are not familiar with the standard library I suggest you read up on it at the site I linked or get the book for quick referencing.

Markdown version 3.7 is already installed on Johnny's Python 3.12. If you need a different version of it, please specify the version you need installed, so the root admins can consider the request. Asking for modules already installed can delay your request so please make sure you've checked the list of modules already installed, and only ask for ones that are either not found when you do a search with Ctrl + F on the page, or ones for which you need a different version for. Many thanks! 🙂

I need the modules for my flask app. Johnny server: cyranicusmcneff.helioho.st Python version: 3.12.4 modules needed: openai google-generativeai google-ai-generativelanguage flask-limiter uuid json datetime re markdown copy os io google-api-python-client google-auth google-auth-oauthlib google-auth-httplib2

Thank you so much for updating this thread to let us know the issue seems resolved! 🙂 For other users who find this post, please be more like this person! ⬆️ And here is a longer explanation of why we love to see this! 😄

Ok, chatting with Krydos helped in discord. looks like deleting that IP fixed the ipv4 issue. able to login with vps12 name.

I am getting timeout error.

I am using Mac terminal to ssh into server.