okelapak Posted January 2, 2016 Posted January 2, 2016 Hi,I created an account on the Johnny server, with the domain okelapak.comLater I decided to delete this account, and created a new one on the Stevie Server.But I got this mail : Dear tira,Your hosting account at HelioHost has encountered an error during installation. The error is:Sorry, a DNS entry for okelapak.com already exists, please delete it first (from all servers in the dns cluster)Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. Regards,HelioHost Staff Could you remove the DNS entry, please?Thanks Quote
wolstech Posted January 2, 2016 Posted January 2, 2016 You're the same person as tirasenna with a second forum account, and based on post history, are also trying/have tried in the past to create 2 hosting accounts (tira and okelapak) which is against our terms of service. We only allow one account per person. Creating 2 accounts will result in both being suspended. Both domains can be hosted on a single account though. Once the DNS issue is fixed, please create one account, then add your second domain in cPanel as an addon domain. @Byron or @Krydos: The DNS entries that need to be removed are for tirasenna.com and okelapak.com. Quote
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