Krydos

The TXT record method works great if you're using external DNS, such as Cloudflare, where you can edit your DNS records yourself. You can't edit your own DNS records if you're using ns1.heliohost.org and ns2.heliohost.org currently. We are planning on adding the ability for you to manage your own DNS records on our nameservers eventually. Like most features there is no ETA for when it will be implemented though.

After increasing the storage space your websites can continue to show 503 errors for up to 2 hours until the next Apache restart. Also make sure you clear your browser cache. That domain appears to be working for me already.

Your current balance is $12.7603, plus the $12 credit (bonus of $2 on a $10 payment) brings your total to $24.7603. Over the last 7 days your average bill has been $0.2375 per day so if the load remains the same your balance should keep your account active for 104 days or 2025-10-26. Thanks for the payment.

Have you tried this https://wiki.helionet.org/Google_Site_Verification ?

DKIM, SPF, and DMARC have been set up for the domain scutoid.top. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Here is your storage usage: Backups 0 MB Emails 0 MB Files 520.49 MB Trash 479.49 MB Logs 1.59 MB PSQL 0 MB MySQL 48.82 MB Total 1050.39 MB When you delete something through the Plesk file manager you may want to check the box to skip the trash. I cleared the trash for you, and you're under the limit again. You should be able to login now, but your websites may continue to show 503 errors for a while until the next Apache restart.

Not sure how I missed that one. Try now.

Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Remote access enabled. host=65.19.154.90 port=5432 user=kelueders_admin dbname=kelueders_djangodelights password=<set in Plesk>

I don't see any subscriptions under this email address. It looks like you have a Tommy account, which is a one-time donation, and then you can use it for however long you want. You could continue to use the same Tommy account for free for the next 20 years without paying us anything else if you wanted to. If you have a subscription under a different email address please let us know, but as far as I can tell there is nothing to cancel.

Thanks in advance.

Your account is still over the 1000 MB limit by 47 MB. Would you like to regain access to your account for free by telling us which files or directories to delete, or would you like to increase your account's storage space at https://heliohost.org/dashboard/storage/ ?

Can you login with the new password now?

Go to https://heliohost.org/password/ and submit the username jimbobdeluxe and the new password you want to use.