Krydos

I was wondering why that Morty invite wasn't being used. I deleted it and applied the $6 credit to your existing Morty account. Your current balance is $-0.1523 plus $5 plus $1 bonus brings your new total to $5.8477. Based on your load for the last 30 days your new estimated expiration date is 2026-11-30. If your load increases and you have some overages this could run out sooner though. We'll email you occasionally to let you know how your balance is being used. Thanks for increasing your Morty balance.

1. heliohost.org subdomains were retired in 2020 https://helionet.org/index/topic/41483-introducing-heliohostus/ 2. Please provide the following information about your missing database: A. Database name. B. At least 5+ if not all of the tables names. C. Some unique data string that might be in the database.

It might be username aspaixao00.

I checked your VPS120 and it is already powered on. After you pay for an expired VPS it should power itself on automatically so you don't need to urgently contact us, but if something goes wrong and it doesn't power itself back on within 30 minutes or so you could let us know. Once we receive the support request we will try to get a response to you within 24 hours.

Ok, now that the wiki is accessible go to https://wiki.helionet.org/PHP#PHP_Configuration_Limits and there are 5 pieces of information listed. Please provide us with the answers to those 5 points so we can increase the memory for you.

You can find the answers to your questions in our recent news posts such as https://helionet.org/index/topic/67995-johnny-upgrade/ and https://helionet.org/index/topic/67733-when-it-rains-it-pours/ Let us know if you have any additional questions after reading the links.

You've logged in from quite a few different IP addresses, but one of them from 19 hours ago was blocked in the wiki which would result in 403 errors. I unblocked that IP address. Are you able to access https://wiki.helionet.org now?

What is your IP address? There were so many bots attacking our wiki that we had to block a ton of IP addresses. If you let us know your IP address we can unblock you.

Does it work now?

Yep, Morty never has 502 errors because there are far fewer domains on that server, and it only takes Apache 10 seconds or so to restart. Morty also uses graceful restarts so the old Apache threads continue serving requests while the new Apache threads load up the configuration. On the free hosting plans we use hard Apache restarts which shows 502 errors for a minute or two every time Apache is restarted. You can read more about 502 errors with this link if you want to https://wiki.helionet.org/502_Bad_Gateway

Sorry for the delay. I've been travelling the last few weeks, and somehow managed to miss this one. The requested DNS record has been added. In the future, if you don't receive a reply within 24 hours we encourage users to bump their support requests to make sure we don't miss it.

Since there was no request for the March 23rd backup I'm going to mark this as solved and lock it. If you're still missing any data please use this link to open a new support request. https://helionet.org/index/forum/45-customer-service/?do=add

On VPS you can create as many users as you want. Here is a guide I found that should work to add more users to your VPS if you wish. https://www.strongdm.com/blog/create-users-in-linux-with-useradd-command

Which host are you using?

It's working for me. This one seems to be working fine too. You failed to pay your Morty bill so you were moved to a free hosting server. If you want a fast server you should upgrade back to Morty. The free hosting servers are much slower than the production Morty plan. We don't recommend running Wordpress on the free hosting because it is very bloated, slow, and causes a lot of load. It's pretty common for people to get suspended for high load running 1 Wordpress site on the free hosting, and you're running 2 Wordpress sites. The 500, 502, 503, and even 504 errors are because the free hosting is very overcrowded and not intended to run such bloated software as Wordpress. Here are some options for you to consider: FREE: Switch to some other software other than Wordpress. Pretty much any other software will run faster with less errors. FREE: The free hosting server you're on is scheduled to be upgraded in the next month or two anyways, because it is very old and starting to fall apart. If you want to wait for a bit it may get better. FREE: We also have a free hosting server called Johnny that we could move you to. Since Johnny was just rebuilt a few weeks ago, and is very empty still it will be faster than the older, more crowded Tommy you're on now. RECOMMENDED $1 per month: Upgrade back to Morty at https://heliohost.org/dashboard/move/ You've had quite a few issues since you refused to renew your Morty plan, so going back to Morty would fix all of that. This plan has variable billing if you go over 200 GB memory or 10k CPU in a day. $4 per month: We also have VPS plans that run Wordpress well starting at $4 per month https://heliohost.org/vps/subscription/?mem=1&cpu=2&hdd=50&os=ubuntu24 The advantages of a VPS is you have the whole server to yourself so other people can't slow you down, and you have root SSH access.