weaver Posted July 29, 2011 Posted July 29, 2011 a. your HelioHost username = ednu b. the server your account is on = Stevie c. your HelioHost main domain = ednu.heliohost.org I received an email on 7/23 saying my account is suspended due to inactivity. Sorry about that, I have been on an extended trip. There was a link to renew my account, but when I click on it the message is: "We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." Help would be appreciated to get my account up again. Jan
cl58 Posted July 29, 2011 Posted July 29, 2011 Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. http://wiki.helionet.org/w/Clear_your_cache--Please spare a few minutes to take our brief survey:http://feedback.heliohost.org/Your participation in this survey is greatly appreciated.
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