BarbaraKoese Posted July 27, 2011 Share Posted July 27, 2011 HelioHost username: bkoese The server your account is on: Stevie your HelioHost main domain: bkoese.heliohost.org Hello all together, this is my first post so I hope I'm in the right place... I set up an account on the server "Stevie" yesterday with the above user details, however when I open http://bkoese.heliohost.org I'm currently still being forwarded to the URL for queued accounts. So http://bkoese.heliohost.org brings me to http://bkoese.heliohost.org/cgi-sys/defaultwebpage.cgi where I get the information that my account is queued. However if I go to http://bkoese.heliohost.org/index.php I get to my normal startsite... I have deleted the cache in my Browser and all temporary internet files etc. I have tried from different Machines and different browsers I have cleared DNS over IPCONFIG in CMD I have cleared the Cache of my Joomla site (even though I then noticed that my site is not being cached anyway, but better safe than sorry..) Yesterday evening I was able to access my site over the normal URL but today I can only get the start page once I add /index.php to the URL. Cpanel access and FTP access works fine. My questions are: Is this normal that you can not reach the main URL for the page for a day or two after setup even though the /index.php version works? Is there maybe something gone wrong with the account? Please let me know if you need further information from me and thank you very much for taking the time to answer my question. Best regards Barbara Link to comment Share on other sites More sharing options...
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