jje Posted July 24, 2011 Posted July 24, 2011 Hi everybody. To enable us to publicly chat about the HelioHost service I have created an IRC channel with Freenode. Please check it out at: http://webchat.freenode.net/?channels=HelioHost (no client necessary). If you have an IRC client already, you may connect to irc://irc.freenode.net and join the #HelioHost channel. Thanks Quote
Brother Hassan Posted July 25, 2011 Posted July 25, 2011 Cool Does it mean we have live support Quote
cl58 Posted July 25, 2011 Posted July 25, 2011 You can ask questions, but for more involved issues, HelioNet is still better. Quote
Brother Hassan Posted July 25, 2011 Posted July 25, 2011 You can ask questions, but for more involved issues, HelioNet is still better. Aaah I'm still gonna use HelioNet cause thats what funds this great hosting service Quote
PenTester Posted July 25, 2011 Posted July 25, 2011 That's nice to hear. heliohost has IRC channel now. Install Chatzilla Mozilla add on for better view of IRC channel. Quote
Brother Hassan Posted July 26, 2011 Posted July 26, 2011 That's nice to hear. heliohost has IRC channel now. Install Chatzilla Mozilla add on for better view of IRC channel. Linuxmint Has Xchat IRC installed in it That should work as well Quote
PenTester Posted August 3, 2011 Posted August 3, 2011 That's nice to hear. heliohost has IRC channel now. Install Chatzilla Mozilla add on for better view of IRC channel. Linuxmint Has Xchat IRC installed in it That should work as well but chatzilla is Mozilla add on. You can use it in any operating system. Quote
vol7ron Posted August 5, 2011 Posted August 5, 2011 However there's never anyone in there when I'm there. Quote
Guest Geoff Posted August 5, 2011 Posted August 5, 2011 HelioHost IRC is still active, it's just nobody uses it. Quote
PenTester Posted August 5, 2011 Posted August 5, 2011 I think most of members not aware of it.When we are in online, others may not there. When they are in , we may be out. that's the problem with IRC. Why don't you try shoutbox? Quote
PenTester Posted August 7, 2011 Posted August 7, 2011 You can put the shoutbox in helionet itself. Uses no need to go outside sites or softwares. When members visit helionet, they are able to see the shoutbox. They can help or contribute in the shoutbox. Quote
Tjoene Posted August 7, 2011 Posted August 7, 2011 The shout box is a great idea. And not every one knows the IRC yet. Over time, more and more people would use it. Quote
cl58 Posted August 8, 2011 Posted August 8, 2011 A shoutbox isn't really good for support. A shoutbox is not meant for chatting, just for posting messages. There would be no way of knowing if someone else is available to help. IRC, however, does list who is online and it is separate from the people just reading the forums. The only other option I think would work would be an IM service (ex. http://www.cl58services.co.cc/im/), but I think IRC is best at this point. Quote
Guest Geoff Posted August 8, 2011 Posted August 8, 2011 You can also "embed" IRC in helionet: all that needs to be done is to post an iframe to webchat.freenode.net. Quote
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