FTP upload troubles

[techbreeze.in]

hi,

I am having a frustrating problem when i try to upload my files using my FTP client. My FTP client isn't any that you guys have listed but it used to work fine with other hosting services. Now onto the problem, i configured the FTP correctly and monitored the connection log, the problem i get is, an invalid username or password. Now when i check the log i find that your servers accepted the username and its echoes a reply "ok" and ask for the password, now the log shows that password my FTP client is showing is the same as i actually have but even then i get the error msg that its an invalid username and password

The frustrating thing is i can login my cPanel using the same username and password upload files using the legacy File manager or the online file manager but when i use the FTP client it just doesnt allow me access.

 

Eagerly waiting for a solution

Rick

[Byron]

What are you using as the ftp target url? Should be something like this:

 

ftp.your_site.heliohost.org

 

or

 

ftp.your_site.co.cc

 

 

 

[Brother Hassan]

Check if your caps lock is on ?

Passwords are case sensitive I think ...

[jje]

Yes, passwords are case sensitive.

[Brother Hassan]

Yes, passwords are case sensitive.

lol If someone doesn't know this ...

It can be pretty annoying

You keep on trying & trying but to no avail ...