sido Posted July 6, 2011 Share Posted July 6, 2011 I would like to switch my domain geotours.heliohost.org to a new domain that I just purchased, 10stoptours.com . Can you help me out? I understand that I can park the new domain, but I would prefer to actually change it. This script http://www.heliohost.org/home/support/scripts/domain changes your main domain for you. i tried with a co.cc domain and for few mins on that address was a pages saying "u choose to change your domain bla bla and will take 24 hours" passed more than 24 hours im still able to use the old domain (subdomain of helihost) and the new address i get "server not found" (error) Link to comment Share on other sites More sharing options...
Guest Geoff Posted July 6, 2011 Share Posted July 6, 2011 It appears the DNS records are out of sync. Link to comment Share on other sites More sharing options...
Guest Geoff Posted July 6, 2011 Share Posted July 6, 2011 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted July 6, 2011 Share Posted July 6, 2011 1) Stop deliberately misspelling words. 2) What's your username and what server are you on? Link to comment Share on other sites More sharing options...
Guest Geoff Posted July 6, 2011 Share Posted July 6, 2011 Username: sido Domain: www.i-live.cu.cc DNS check reports the fault lies with HelioHost's nameservers. Link to comment Share on other sites More sharing options...
Ashoat Posted July 17, 2011 Share Posted July 17, 2011 Your nameservers seem to be pointed elsewhere. I don't know if this is because I was ridiculously late with the response (sorry about that), but I also can't seem to find any stale DNS records in our system for that domain. Also, never append the www to a domain name when registering it with a host. Link to comment Share on other sites More sharing options...
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