tcodeman Posted June 29, 2011 Posted June 29, 2011 My account got suspended for not logining into cpanel. When I tried the renew script, it didn't do anything, even when I tried to login a few days later. Could you reactivate my account if possible (or if its gone, delete the username from the database so I can recreate my account (right now it says username is taken, so my account must still be there)). My username is: tcodeman Thanks Quote
cl58 Posted June 29, 2011 Posted June 29, 2011 I was able to reactivate your account. If you still see a suspended page, clear your cache and try again. Quote
tcodeman Posted June 29, 2011 Author Posted June 29, 2011 Back to normal. Thanks (except the pages load slowly, but thats a server load problem) Quote
Guest Geoff Posted June 29, 2011 Posted June 29, 2011 (except the pages load slowly, but thats a server load problem) 7.15 is not a high server load. We've been trying to figure out what is causing pages to load slowly on stevie, but it's not because of server load. Quote
jje Posted June 30, 2011 Posted June 30, 2011 The lower the server load the faster the server runs. It is best when it is below 20.00 . This support request has been identified and escalated: http://www.helionet.org/index/index.php?showtopic=9276 Quote
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