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Posted

He can't, since he can't access cPanel or FTP.

 

I'll do it as soon as I get back to my home PC.

Posted

Okay, I matched the permissions as best as I could. It doesn't seem to have worked though.

 

In the process, I noticed a couple more differences:

- missing 'access-logs' and 'public-ftp' folders

- the details of the 'etc' folder says 'mail' instead of 'blacksta'

- the details of the 'public_html' folder says 'nobody' instead of 'blacksta'

Posted

Just wait for djbob now. ;)

 

However, if you like, I can compress your sites files and let you download it, just incase. Would you like me to do this? :)

Posted

Honestly, I'm not sure what's going on now. My guess is that your account is corrupted in some way. Would you be okay with us deleting this account and you registering a new one?

Posted

Okay, I have backed up your public_html folder and will PM you the zipped file in a moment. ;)

 

Please can you PM me your database name, username and password to me so I can give you that. ;)

Guest Geoff
Posted

The problem was that the .cpanel directory was corrupted, causing cpanel not to load. (Cpanel looks there for it's template when it loads, and it got a bad template). The solution would have been to simply rm -rf .cpanel directory, but he has deleted his old account, so no point now.

Posted

Nice catch, Geoff! Glad to have you back to figure these things out. Have you previously encountered this issue, or did you just Google it?

Guest Geoff
Posted

I had encountered this issue before.

Guest
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