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Posted

I forgot to renew my account with in a week and now is my account removed. Is there something the admin's can do for my to save my account?

 

Thank you very much.

Posted

If your site was deleted then there's no hope of recovery. If you'd like me to check to make sure, then post your username and domain name.

 

Posted

Your account is not in our database. Unfortunately it has been permanently deleted. Sorry, but there is nothing we can do.

Posted

Hello,

 

Following on from what cl58tools said, feel free to create a new HelioHost account.

 

Please can you confirm that you wish to delete your forum account. This will NOT delete your posts however, but I can manually delete your posts if you want. Or, I could just delete your posts and leave your account active. Which would you prefer?

 

Yours sincerely,

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