snoozleberg Posted June 15, 2011 Posted June 15, 2011 Hello! 1. snooz 2. ordemdadesordem.com 3. Stevie 4. 3 Thanks EDIT: I've already tried renew script
cl58 Posted June 15, 2011 Posted June 15, 2011 @snoozleberg: Your account is queued, not suspended. Check in 24 hours; it should be back to normal by then.
snoozleberg Posted June 15, 2011 Author Posted June 15, 2011 @snoozleberg: Your account is queued, not suspended. Check in 24 hours; it should be back to normal by then.I see, but it's odd, it was suspended for like 3 days till yesterday Thanks anyway
cl58 Posted June 15, 2011 Posted June 15, 2011 @bbh2o: Your website has been reactivated. If you still see a suspended page, clear your cache and try again. Do you need a cPanel password reset? ------------------------------------------------------------------------------------------------- @snoozleberg: Your account is queued, not suspended. Check in 24 hours; it should be back to normal by then.I see, but it's odd, it was suspended for like 3 days till yesterday Thanks anyway @snoozleberg: Your account isn't showing as suspended in our database, so if it still doesn't work tomorrow, post back here and I will look into this further. Sorry for the inconvenience.
snoozleberg Posted June 17, 2011 Author Posted June 17, 2011 @snoozleberg: Your account is queued, not suspended. Check in 24 hours; it should be back to normal by then.I see, but it's odd, it was suspended for like 3 days till yesterday Thanks anyway @snoozleberg: Your account isn't showing as suspended in our database, so if it still doesn't work tomorrow, post back here and I will look into this further. Sorry for the inconvenience. Not solved yet.
cl58 Posted June 17, 2011 Posted June 17, 2011 @snoozleberg: I'm having trouble identifying the issue. Everything seems like it should be working. I'll consult with the other admins. I apologize again for all of this. @admins: Can anyone identify snoozleberg's problem or should I escalate this?
cl58 Posted June 17, 2011 Posted June 17, 2011 This support request is being escalated to our root admin.
Ashoat Posted June 18, 2011 Posted June 18, 2011 Interesting! Our database listed your domain as ordemdadesordem.com, but cPanel had it as ordemdadesordem.co (notice the TLD distinction). Did you at any point switch between the two domains? Anyways, I've corrected the issue. Everything should be working within 24 hours.
jje Posted June 18, 2011 Posted June 18, 2011 If you still see the queued page please clear your cache.
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