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Posted

Quite periodically I when I have been setting up my website (phpBB3) forum. I keep receiving some errors.

 

I either get the error

 

The Webpage is not available

The webpage at http://hammerstorm.heliohost.org/phpBB3/ might be temporarily down or it may have moved permantently to a new address.

 

or

 

Error 500

 

When i get either of these two errors I can not access the cpanel either.

 

domain: hammerstorm

user: hammerst

 

This issue will last for anywhere from 5 to 10 minutes, then everything will be fine. And it will continue to work for 10 to 30 minutes before the issue happens again.

 

Any assistance would be greatly appreciated.

 

Thanks,

 

Chris

Posted
If you are on Stevie, then this issue has already been identified and escalated:

http://www.helionet.org/index/index.php?showtopic=9276

 

If you are on Johnny, then this server is unstable because it runs dangerous services. phpBB doesn't require these dangerous services, so I would recommend moving to Stevie. More information on the wiki: http://wiki.helionet.org/wiki/Moving_your_account

 

 

I clicked on the link to see about moving my account to Stevie, in the above url link that you supplied; however, everytime I click on it, it brings up an account suspended page...?!?!

 

Thanks,

 

If you are on Stevie, then this issue has already been identified and escalated:

http://www.helionet.org/index/index.php?showtopic=9276

 

If you are on Johnny, then this server is unstable because it runs dangerous services. phpBB doesn't require these dangerous services, so I would recommend moving to Stevie. More information on the wiki: http://wiki.helionet.org/wiki/Moving_your_account

 

 

Since the wiki.heliohost.org/wiki/moving_your_account is apparently down based off forum post dated May 7th, 2011 that I found. Can I request to have the servers changed from johnny to stevie?

 

Thanks,

 

Chris

Posted

I have just fixed the issue with the Wiki and the article should now be viewable. If it still isn't, clear your cache and try again.

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