mask364 Posted May 30, 2011 Posted May 30, 2011 Hello! My hosting account is suspended due to inactivity. I couldn't login for one month due to my examinations but I had many important files on my hosting server and I did not keep any backups. So, is there any way I can get my account back or at least my files? I'll be very thankful to you. My hosting details are: Username: nokian79 Domain: nokian79.heliohost.org Regards, MASK Quote
cl58 Posted May 30, 2011 Posted May 30, 2011 Neither that username nor domain exist in our database. Quote
jje Posted May 30, 2011 Posted May 30, 2011 Sorry, if your account was deleted then it is impossible to recover any data. It clearly states in the TOS that it is the user's responsibility to regularily backup their files. Quote
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