okschool Posted May 27, 2011 Share Posted May 27, 2011 My account was suspended. Please, help me. My user name: okschool Quote Link to comment Share on other sites More sharing options...
cl58 Posted May 27, 2011 Share Posted May 27, 2011 Your account has been unsuspended. If you still see the suspended page, clear your browser's cache. If you have this problem ever again in the future, please post it to our new topic for this issue: http://www.helionet.org/index/index.php?showtopic=9439 Quote Link to comment Share on other sites More sharing options...
okschool Posted May 27, 2011 Author Share Posted May 27, 2011 Thank you very very much... Quote Link to comment Share on other sites More sharing options...
cl58 Posted May 27, 2011 Share Posted May 27, 2011 Glad your problem got solved smile.gif Please spare a few minutes to take our support survey: http://www.helionet.org/index/index.php?showtopic=8947 You're participation in the survey is greatly appreciated. Quote Link to comment Share on other sites More sharing options...
okschool Posted May 27, 2011 Author Share Posted May 27, 2011 Oh no it happened again, and I can`t login to cpanel. Browser cache is disabled. Please help. Quote Link to comment Share on other sites More sharing options...
cl58 Posted May 27, 2011 Share Posted May 27, 2011 Should be fixed now. Try again. Quote Link to comment Share on other sites More sharing options...
okschool Posted May 28, 2011 Author Share Posted May 28, 2011 Not fixed :-( Quote Link to comment Share on other sites More sharing options...
cl58 Posted May 28, 2011 Share Posted May 28, 2011 Your account keeps getting suspended somehow. I have reactivated it, but are you sure that you are not breaking any of the rules outlined in the TOS? Quote Link to comment Share on other sites More sharing options...
okschool Posted May 28, 2011 Author Share Posted May 28, 2011 Yes, I sure. Quote Link to comment Share on other sites More sharing options...
jje Posted May 28, 2011 Share Posted May 28, 2011 @cl58tools - His account is showing inactive and not as suspendee. When this happens, the user must run the renew script to reactivate his account. When you unsuspend him, the inactivity script notices that his Last Login Date is 2011-04-22 and then suspends him again becausr he hasn't logged in within one month. @okschool - Please run the renew script. Your account was suspended due to inactivity, please remember to login via the 'cPanel Login' section of the HelioHost homepage at least once a month. Quote Link to comment Share on other sites More sharing options...
okschool Posted May 28, 2011 Author Share Posted May 28, 2011 Ok, thanks! Now it working. I remember this. Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted May 28, 2011 Share Posted May 28, 2011 Glad your problem got solved. Quote Link to comment Share on other sites More sharing options...
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