subhani Posted May 21, 2011 Posted May 21, 2011 an two weeks i change the server jhonny to Stieve but still on my Domain name suspended page is showing what the reason PLEASE PLEASE HELP MY USER NAME IS SUBHANI AND DOMAIN IS VEBTRONIX.COM
cl58 Posted May 21, 2011 Posted May 21, 2011 @Geoff - he already said his username. I tried to manually unsuspend his account, but it still isn't working.
jje Posted May 21, 2011 Posted May 21, 2011 Tried suspending then unsuspending, but to no avail. This support request is being escalated to our root admin.
Guest Geoff Posted May 21, 2011 Posted May 21, 2011 Oops... sorry. Okay, the problem is our nameservers are pointing your account to johnny and you are on stevie. Further discoveries: the account shujaat is taking your domain. Wait 10 mins and see if it works. Fixed. De-escalating.
jchan172 Posted May 24, 2011 Posted May 24, 2011 Hi, my account has been suspended as well. I have been using it and logging in. I believe it is in error. My username is jchan172, and the site is jackchan.heliohost.org. Would you please look into this? Thanks!
jje Posted May 24, 2011 Posted May 24, 2011 There was a weird error with your account in the database. I have fixed it now If you still see the suspended page then please clear your cache
jchan172 Posted May 24, 2011 Posted May 24, 2011 There was a weird error with your account in the database. I have fixed it now If you still see the suspended page then please clear your cache Thanks! I have no problems now.
jje Posted May 24, 2011 Posted May 24, 2011 Glad your problem got solved! Please spare 2 minutes to fill in our quick survey: http://www.helionet.org/index/index.php?showtopic=8947
Tjoene Posted January 23, 2012 Posted January 23, 2012 Glad your problem got solved! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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