JpTiger Posted May 17, 2011 Share Posted May 17, 2011 Hey there. First of all, thanks for all the hard work, it's very much appreciated! Now I'm a bit confused-- I've logged into cpanel within the last 30 days. In fact, I'm logged into it right now. Yet I've been told my account has been suspended. I've had this site for about a year now and haven't made any recent changes to content, so I don't see how I could be violating ToC. Is there something else I could be doing wrong? www.joelrputnam.com is the site. Thank you! Quote Link to comment Share on other sites More sharing options...
cl58 Posted May 17, 2011 Share Posted May 17, 2011 You must log in to your cPanel at least once every 30 days. Go to http://www.heliohost.org/home/support/scripts/renew to reactivate your account. Quote Link to comment Share on other sites More sharing options...
jje Posted May 17, 2011 Share Posted May 17, 2011 Are you logging in with the right URL? Remember to login through http://www.heliohost.org/home . Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted May 17, 2011 Share Posted May 17, 2011 What is your username? Quote Link to comment Share on other sites More sharing options...
JpTiger Posted May 18, 2011 Author Share Posted May 18, 2011 What is your username? jptiger, same as my u/n here. Quote Link to comment Share on other sites More sharing options...
jje Posted May 18, 2011 Share Posted May 18, 2011 There was a weird problem in the database. I have fixed it now - your site is now showing up fine. If you are still seeing the suspended page then please clear your cache. Quote Link to comment Share on other sites More sharing options...
JpTiger Posted May 19, 2011 Author Share Posted May 19, 2011 There was a weird problem in the database. I have fixed it now - your site is now showing up fine. If you are still seeing the suspended page then please clear your cache. Great! Thank you! Feel free to delete/close the thread if that's something you guys do to keep this forum clear. Quote Link to comment Share on other sites More sharing options...
Guest Geoff Posted May 19, 2011 Share Posted May 19, 2011 We generally just leave threads open. Quote Link to comment Share on other sites More sharing options...
jje Posted May 20, 2011 Share Posted May 20, 2011 Glad your problem got solved Please spare 2 minutes to take our survey: http://www.helionet.org/index/index.php?showtopic=8947 Quote Link to comment Share on other sites More sharing options...
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