Kbailey Posted May 14, 2011 Share Posted May 14, 2011 I have been good, like Santa says I should, and my brains arn't made of wood, they just rhyme gently. So this mail did come to me, says my sites up in a tree, and I should go and log in to unstuck it. But the page it leads me to, is stuck like elmer's glue, and cannot open up my site to run well. See, The internetpraywheel.info requitres little to no maintance at this point; there is no NEED to go there and log into cpanel. So it goes along, and I get a unstickme message, I go there, and all is well again for a month. But THIS TIME, there's nothing it can find to unstick. Wow; the message only got here today, it's not like I created the illusion that it is abandoned by not responding. Anyone with proper cleance and clue, please reactivate theinternetpraywheel.info! And please email me at kbailey At howlermonkey DOT net. If you cannot reactiate it, do me a flavor and zip everything up and email it to me, and I will take it elsewhere. Quote Link to comment Share on other sites More sharing options...
cl58 Posted May 14, 2011 Share Posted May 14, 2011 Is this supposed to sound like a riddle? To reactivate your account, go to http://www.heliohost.org/home/support/scripts/renew The reason for the requirement to log into cPanel is to separate the inactive accounts from the active one. HelioHost has many accounts registered with it and inactive accounts simply waste valuable resources. Quote Link to comment Share on other sites More sharing options...
Byron Posted May 14, 2011 Share Posted May 14, 2011 His account was stuck in the suspeneded state even though it was showing active. Ok Kbailey your site is ok again. Quote Link to comment Share on other sites More sharing options...
drwhotht Posted May 15, 2011 Share Posted May 15, 2011 Is this supposed to sound like a riddle? To reactivate your account, go to http://www.heliohost.org/home/support/scripts/renew The reason for the requirement to log into cPanel is to separate the inactive accounts from the active one. HelioHost has many accounts registered with it and inactive accounts simply waste valuable resources. I have also been unable to reactivate my account after being notified... drwhotht.heliohost.org. I can get to my cpanel, but a script-led renewal request goes nowhere. -- DSW Quote Link to comment Share on other sites More sharing options...
cl58 Posted May 15, 2011 Share Posted May 15, 2011 Is this supposed to sound like a riddle? To reactivate your account, go to http://www.heliohost.org/home/support/scripts/renew The reason for the requirement to log into cPanel is to separate the inactive accounts from the active one. HelioHost has many accounts registered with it and inactive accounts simply waste valuable resources. I have also been unable to reactivate my account after being notified... drwhotht.heliohost.org. I can get to my cpanel, but a script-led renewal request goes nowhere. -- DSW Your site seems to be working fine. Stevie was undergoing some technical difficulties. It was showing all users an account queued page, but that has been fixed. Quote Link to comment Share on other sites More sharing options...
Bradley Posted May 17, 2011 Share Posted May 17, 2011 I have attempted to reactivate my account, which it says is successful, but I still cannot access the account. When I try to reactivate again it says the account is not suspended. Why can't I get in? Does it take time? Quote Link to comment Share on other sites More sharing options...
jje Posted May 17, 2011 Share Posted May 17, 2011 Could you please read the PM I have sent you, and we will discuss the matter further from there Quote Link to comment Share on other sites More sharing options...
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