Problem with login to CPanel

[decho]

I can't log to CPanel i have account on johnny server. Yesterday I had no problem but today I can't log in.

[Byron]

Please post your username and domain name.

 

[decho]

my username is decho and and domain is ampmetal.heliohost.org

[Byron]

If I reset your password and email it to the email address you registered with, will you get it? Is that a valid email address?

 

[decho]

Yes it is a valid e-mail adres.

[Byron]

Ok I've emailed you your new password.

 

[decho]

Thank You.

[jje]

As a side note, make sure you login via the HelioHost Homepage (http://heliohost.org/home)

 

Glad your problem got solved!

 

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http://www.helionet.org/index/index.php?showtopic=8947

[decho]

I still have the problem with login to cpanel on my account. I thought that it is becouse of the problem with home page. But now it is working and I can't login to cpanel. I didn't get new password but I managed to reset a password. I get on my e-mail a Confirmation Code when i am trying to use a reset link it is not working. Sorry for troubling You but i don't know where is the problem.

[jje]

What URL are you using to login?

[decho]

To login i tried www.ampmetal.heliohost.org/cpanel. And for reset the password tried both links which I get on e-mail.

[Byron]

Didn't I also PM you the password? I just tried logging into your cpanel with that same password and it worked for me.

 

[decho]

Can You mail it again? My e-mail is adam_adamowicz@wp.pl. It should be the same as I use for my account on Your server.

[Byron]

Ok I sent it to you again.

 

[decho]

I get a new password but when I am trying to login via home page. I am getting an error: "Error 138 (net::ERR_NETWORK_ACCESS_DENIED)". Do You have any idea what is wrong?