aniroy1986 Posted April 17, 2011 Share Posted April 17, 2011 Hi! I have installed SSL certificate for my domain waveofweb.com. It got installed successfully. But when I try to use secure url https://waveofweb.com I am getting the below error: An error occurred during a connection to waveofweb.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long) Can you please look into this? Thanks Link to comment Share on other sites More sharing options...
Byron Posted April 17, 2011 Share Posted April 17, 2011 Do you have a dedicated ip? Dedicated ips are $12.00 per year. Link to comment Share on other sites More sharing options...
aniroy1986 Posted April 17, 2011 Author Share Posted April 17, 2011 Do you have a dedicated ip? Dedicated ips are $12.00 per year. I have a dedicated ip for my account 65.19.141.75. I got it long time ago. I requested for a dedicated ip address and you provided me one. I don't know when you started charging for it and I don't pay anything for it But my dedicated ip address is active I guess otherwise I couldn't have installed the SSL certificate for that. Thanks. Link to comment Share on other sites More sharing options...
Byron Posted April 17, 2011 Share Posted April 17, 2011 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
aniroy1986 Posted April 19, 2011 Author Share Posted April 19, 2011 This support request is being escalated to our root admin. Hi, anybody looking into this? Now I am getting The certificate is not trusted because the issuer certificate is not trusted. The certificate is only valid for the following names: www.waveofweb.com , waveofweb.com (Error code: sec_error_untrusted_issuer) I have installed StartSSL certificate. And I have also installed intermediate CA certificates through CA Bundle. But it's still not working in Firefox. It seems like server is not returning correct SSL certificate chain. Link to comment Share on other sites More sharing options...
aniroy1986 Posted April 19, 2011 Author Share Posted April 19, 2011 I just checked my SSL with a few SSL certificate checkers. SSL chain is coming correctly there. I will check with StartSSL guys, then I will update here Link to comment Share on other sites More sharing options...
aniroy1986 Posted April 19, 2011 Author Share Posted April 19, 2011 I have installed SSL certificate with ca bundle that I got from StartSSL. But then whenever I go back and check Install/Update A SSL Host for my domain waveofweb.com, it shows wrong ca bundle that it fetches from server. Every time the Ca bundle is same, but it is not what I uploaded it the server. Can you help me with this? Link to comment Share on other sites More sharing options...
Guest Geoff Posted April 19, 2011 Share Posted April 19, 2011 Wait for djbob. Link to comment Share on other sites More sharing options...
Ashoat Posted April 20, 2011 Share Posted April 20, 2011 What's your username? Are you on Stevie? Link to comment Share on other sites More sharing options...
aniroy1986 Posted April 20, 2011 Author Share Posted April 20, 2011 What's your username? Are you on Stevie? I am on Stevie My username: aniroy Link to comment Share on other sites More sharing options...
Ashoat Posted April 21, 2011 Share Posted April 21, 2011 What series of step did you take to install the certificate? Are you sure it did it correctly? Link to comment Share on other sites More sharing options...
aniroy1986 Posted April 21, 2011 Author Share Posted April 21, 2011 What series of step did you take to install the certificate? Are you sure it did it correctly? Used Setup a SSL certificate to work with your site. There in Certicate (CRT) entered the Class 1 free certificate that I got from StartSSL. In Key (KEY) entered the private key that I generated through cPanel here. In Ca Bundle (CABUNDLE) entered the ca bundle that I got from https://www.startssl.com/certs/ca-bundle.crt cPanel says the certificate got installed successfully. It works for IE, Chrome but not in Firefox. And when I check in cPanel using Install/Update A SSL Host for domain waveofweb.com, the Ca Bundle that it fetches from the server, is not the same that I got from StartSSL. Link to comment Share on other sites More sharing options...
Ashoat Posted April 21, 2011 Share Posted April 21, 2011 You should not be generating your own private key. Follow these instructions: http://www.geocerts.com/install/cpanel_11 Link to comment Share on other sites More sharing options...
aniroy1986 Posted April 22, 2011 Author Share Posted April 22, 2011 You should not be generating your own private key. Follow these instructions: http://www.geocerts.com/install/cpanel_11 I again installed my certificate with intermediate certificate manually. It is working fine now though I have used the same private key. Thanks anyways Link to comment Share on other sites More sharing options...
Ashoat Posted April 22, 2011 Share Posted April 22, 2011 Okay, glad it worked out! Link to comment Share on other sites More sharing options...
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