asweeba Posted April 12, 2011 Share Posted April 12, 2011 Hello, I have recieved an e-mail saying I have a week to renew my account or it will be deleted. I follwed the link that was given to me in the e-mail, but I just received an error. The e-mail told me I have a week left. Right now, that was 3 days ago, so now I only have 4 days left! Thanks, Stephen Quote Link to comment Share on other sites More sharing options...
Wizard Posted April 12, 2011 Share Posted April 12, 2011 Have you read the Support FAQ? What's your username? Domain name? Please provide these details upfront or we can't help you. Quote Link to comment Share on other sites More sharing options...
jje Posted April 12, 2011 Share Posted April 12, 2011 Your account is already 'Active' in the database and your last login date was today, so there is nothing to worry about. Quote Link to comment Share on other sites More sharing options...
asweeba Posted April 13, 2011 Author Share Posted April 13, 2011 Thank you for the help! In case you still want to know, my username is asweeba just like in these forums, and my domain is https://babyginge.heliohost.org Quote Link to comment Share on other sites More sharing options...
jje Posted April 13, 2011 Share Posted April 13, 2011 Yup - I compared your HelioNet username with the database and it showed that your actual username is exactly the same. Glad your problem got solved. Quote Link to comment Share on other sites More sharing options...
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