PokeNerd Posted April 5, 2011 Share Posted April 5, 2011 Okay, so I got my account 'terminated' to move to Stevie. I then decided I wanted to stay on Johnny. But, whenever I try to re-signup to Johnny, my account just doesn't get created/ get's deleted. Any suggestions? Link to comment Share on other sites More sharing options...
jje Posted April 5, 2011 Share Posted April 5, 2011 The Johnny signups are temporarily not working. This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
PokeNerd Posted April 5, 2011 Author Share Posted April 5, 2011 Cool, thanks. Hope djbob can fix it soon. Link to comment Share on other sites More sharing options...
PokeNerd Posted April 5, 2011 Author Share Posted April 5, 2011 Fixed yet? Link to comment Share on other sites More sharing options...
Guest Geoff Posted April 5, 2011 Share Posted April 5, 2011 No, not yet. Link to comment Share on other sites More sharing options...
jagzjagz Posted April 6, 2011 Share Posted April 6, 2011 No, not yet. Is it possible for you guys to somehow disable the sign up page until Johnny is fixed? Otherwise I'll end up signing up a zillion times thinking it's fixed.. while not being sure of a timeline while waiting... Link to comment Share on other sites More sharing options...
jje Posted April 6, 2011 Share Posted April 6, 2011 Sorry, the Support Admins have no control over Cody. Please be patient while we wait for djbob to come online. Link to comment Share on other sites More sharing options...
Guest Geoff Posted April 6, 2011 Share Posted April 6, 2011 Actually, I believe that djbob can disable it via the Administrator Control Panel. Link to comment Share on other sites More sharing options...
Ashoat Posted April 7, 2011 Share Posted April 7, 2011 What error are you getting? Link to comment Share on other sites More sharing options...
jje Posted April 7, 2011 Share Posted April 7, 2011 From: no-reply@heliohost.org Dear USERNAME, Your hosting account at HelioHost has encountered an error during installation. The error is: Unable to add group USERNAME Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. Regards, HelioHost Staff replacing USERNAME with my username Link to comment Share on other sites More sharing options...
Eric the Hax Posted April 7, 2011 Share Posted April 7, 2011 You have no idea how many sites' administrators simply do not care about the users nor the stability of the site, at all. Seeing this, where even Root cares, has me in shock. It's nice to know that there are still people who give a damn. Link to comment Share on other sites More sharing options...
Ashoat Posted April 7, 2011 Share Posted April 7, 2011 Thanks I'm working on this; hopefully I'll figure it out today. The last couple of days have been rather busy for me. Link to comment Share on other sites More sharing options...
Ashoat Posted April 7, 2011 Share Posted April 7, 2011 Okay, this problem should be solved. Link to comment Share on other sites More sharing options...
Guest Silent Assasin Posted April 8, 2011 Share Posted April 8, 2011 Dear ******, Your hosting account at HelioHost has encountered an error during installation. The error is: Sorry, a group for that username already exists. Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. Regards, HelioHost Staff I'm getting this error when i sign up with johnny,i have a project for monday and i need my site. When will be fixed? Link to comment Share on other sites More sharing options...
PokeNerd Posted April 8, 2011 Author Share Posted April 8, 2011 Getting this e-mail... Please fix... Dear pokenerd, Your hosting account at HelioHost has encountered an error during installation. The error is: Sorry, a group for that username already exists. Please visit http://www.heliohost.org/scripts/signup.php and try to signup again. Regards, HelioHost Staff Link to comment Share on other sites More sharing options...
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