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Posted

Hi there,

 

First of all, thank you for your great work!

 

I have some trouble connecting to the ftp server.

It keeps reconnecting.

 

ftp.incidense.heliohost.org

User: incidens

 

I can't connect tot the file manager through the CP panel either.

The site does show up on http://incidense.heliohost.org/ though.

 

Do you have any idea what's wrong?

 

Thnx!

 

Kind regards,

 

Lucas

Posted

Hi there,

 

Good thing you guys fixed the queing problem that occurred yesterday thnx!

 

I still seem to have trouble connecting to the ftp server though.

It works every now and than, but most of the time I can't connect.

 

I've tried connecting to stevie.heliohost.org and incidense.heliohost.org. The last one works sometime..

 

Any clue?

 

Thnx!

 

Kind regards,

Guest Geoff
Posted

Wait until the server load is down, then connect.

Posted

I have this problem aswell....at a time where you think server load should be low it still doesnt connect.

 

Using Filezilla, it makes the initial connection (logs in) but then you get "Waiting for welcome message....." - which seems like server load but.....maybe its the FTP daemon?

Guest Geoff
Posted

Please try to keep this related to Customer Service. You are more than welcome to talk about other (random) stuff in the "General Discussion" Category.

 

Thanks!

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